Privacy policy.

Effective Date: August 4, 2024

Osheena ("we," "our," "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and disclose your information when you use our website [www.osheena.com] (the “Site”).

1. Information We Collect

  • Personal Information: We may collect personal information such as your name, email address, mailing address, phone number, and payment information when you place an order or contact us.

  • Non-Personal Information: We also collect non-personal information such as your IP address, browser type, and usage data to improve the Site and provide a better user experience.

2. How We Use Your Information

  • To Process Orders: We use your personal information to process and fulfill your orders, manage payments, and provide customer service.

  • To Improve Our Site: We analyze non-personal information to understand how users interact with the Site and improve our services.

  • Marketing: With your consent, we may send you promotional emails about new products, special offers, and updates. You can opt out of receiving these communications at any time.

3. Sharing Your Information

  • Third Parties: We may share your information with third-party service providers who assist with processing payments, shipping orders, and providing customer support. These parties are contractually obligated to protect your information and use it only for the services they provide.

  • Legal Requirements: We may disclose your information if required to do so by law or in response to legal processes or requests.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security.

5. Cookies and Tracking Technologies

  • Cookies: We use cookies to enhance your experience on the Site, such as remembering your preferences and tracking your browsing activities. You can adjust your browser settings to refuse cookies, but this may affect your ability to use certain features of the Site.

6. Your Choices

  • Access and Update: You have the right to access and update your personal information. Contact us  at osheenacare@gmail.com  to make changes or request a copy of your information.

  • Opt-Out: You may opt out of receiving promotional emails by following the unsubscribe instructions included in each email.

7. Children’s Privacy

The Site is not intended for children under the age of 13. We do not knowingly collect or solicit personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at osheenacare@gmail.com.